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Delete Your Account

Last updated: October 13, 2026

Delete Your Account Yourself

The fastest option is built into GearsTrack and works on every platform:

  • On the web: sign in, open Settings, and use Delete account at the bottom of the page.
  • In the mobile app: go to Settings, choose Delete Account, and confirm the final prompt.

Your account and associated GearsTrack data are deleted immediately. This action cannot be undone. If you want a copy of your data first, download it from Settings on the web before deleting.

Subscriptions: deleting your account cancels a Pro subscription bought on the web right away, with no further charges. A subscription bought in the iOS app is billed by Apple, and only you can cancel it, in your Apple account’s subscription settings. Please cancel it there before deleting your account.

Request Deletion by Email

If you can’t sign in, send an email to [email protected] with the subject line "Account Deletion Request".

Please include the email address associated with your GearsTrack account so we can locate and verify your account.

Email Request Steps

  1. Send an email to [email protected] with the subject "Account Deletion Request".
  2. Include the email address you use to sign in to GearsTrack.
  3. We will verify your identity and confirm the deletion request via email.
  4. Your account and all associated data will be permanently deleted within 30 days of confirmation.

What Data Is Deleted

When your account is deleted, the following data is permanently removed:

  • Your account profile and email address
  • All vehicle projects, including names, descriptions, and settings
  • Parts lists, costs, vendor info, and tracking data
  • Timeline and maintenance log entries
  • Issue tracker records and diagnostic data
  • Inspiration board entries
  • All uploaded photos and images (hero banners, timeline photos, etc.)
  • Video clips on your builds
  • Comments you posted on other people’s builds
  • Saved vehicle hunts, alerts, and tuner quote requests
  • Your Stripe customer profile, which also ends any web subscription

What Data May Be Retained

In limited circumstances, we may retain certain information after account deletion:

  • Legal obligations: Data required to comply with applicable laws, regulations, or legal proceedings.
  • Payment records: Stripe may retain transaction records independently in accordance with their Privacy Policy.
  • Server logs: Basic infrastructure logs (IP addresses, timestamps) maintained by our hosting providers (Cloudflare) may persist for up to 90 days for security purposes.

Retention Period

Account deletion is completed within 30 days of your confirmed request. During this period, your account will be deactivated and inaccessible. Once deletion is complete, the action is irreversible and your data cannot be recovered.

Questions?

If you have any questions about account deletion or your data, please contact us at [email protected].