Skip to content

Refunds & Cancellation

Last updated: October 13, 2026

What you pay

GearsTrack is free to use. Pro is optional and costs $3/mo or $30/yr in U.S. dollars. There are no setup or cancellation fees, and a price change never applies to a period you have already paid for. Apple may show a local-currency equivalent in the iOS app.

Automatic renewal

Pro renews automatically at the end of each month or year until you cancel. You are charged at the start of each billing period.

First-time subscribers on the web may get a 7-day free trial of the annual plan. A card is required to start it. If you don’t cancel before the trial ends, you are charged $30 for the first year. We email you before the trial ends.

How to cancel

  • Bought on gearstrack.com: open Settings and choose Manage subscription. Cancelling takes a couple of clicks in Stripe’s billing page, and you don’t need to contact us.
  • Bought in the iOS app: Apple bills these, so cancel in your iPhone Settings under your name, then Subscriptions, or at apps.apple.com/account/subscriptions. We can’t cancel an Apple subscription for you.
  • Deleting your account cancels a web subscription immediately. It does not cancel an Apple subscription. See Delete Your Account.

After you cancel you keep Pro until the end of the period you paid for, and you aren’t charged again.

Refunds

  • Charged in error, for example a duplicate charge or a renewal after you cancelled: email [email protected] within 14 days of the charge and we will review it. Charges made in error are refunded in full.
  • EU and UK customers have a 14-day right to withdraw from a new subscription. Cancel and email us within 14 days of subscribing and we will refund the unused part of the period.
  • Partial periods are otherwise not refunded, because cancelling keeps Pro active until the period ends.
  • iOS purchases are refunded by Apple, not by us. Request one at reportaproblem.apple.com.

Approved refunds go back to the original payment method, usually within 5 to 10 business days. Nothing on this page limits rights you have under consumer law. The binding terms are in section 5 of our Terms of Service.

Contact

Questions about a charge: [email protected]. Include the email address on your GearsTrack account and the date of the charge.